Company Policies
HOW TO ORDER: Our sales department is open Monday to Friday 8.30am to 1.00pm and 2.30pm to 6.00pm EU time .
Call ++39 080 8876607.Our Fax number is ++39 080 8876607.
Email us at: prosistel@tiscali.itE-mail 2: prosistel@prosistel.it
PAYMENT: We accept bank transfer, check or money order in Euro funds . Local sales tax is collected for shipments in Italy and EU countries. Customers with resale numbers on file are exempt from sales tax.
SHIPPING: Our normal shipping method is via Fedex/Bartolini/Saima-DFDS/Artoni or IT post service . If you indicate otherwise, we can ship,first class mail or parcel post.Costs vary according to weight/dimentions. Missing or damaged items must be reported within seven days.
TRANSPORT RISK:The goods travel up exclusive purchaser risk.
RESTOCKING CHARGES: Any parts returned due to customer error are subject to a 15% restocking charge.
DISCLAIMER: We are not responsible for typographical errors in our advertising. Items subject to availability and prior sale. Products pictured may only be representative.
PRICES: Prices and discounts are subject to change without prior notice.
RETURNED ITEMS: To return an item, please call for a Return Material Authorization number (RMA#). All returned items must have an RMA# or they will not be accepted.
IMPORTANT NOTICE: Prosistel rotators have two year warranty. Damage caused by improper installation, transport, negligence or modification will void all warranties. It is up to the purchaser to inspect all material when received. If a box is received damaged, the purchaser must put in a claim to the trasport company immediately.


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Copyright 2002@Pro.Sis.Tel. - Last Modified 14th March 2002